Delivery & Returns

Please bear in mind that delivery comes after we have handmade your order, which will take us a number of making days to complete.
UK Shipping
Royal Mail Tracked 24®

£4.95 for orders £0 - £100

Royal Mail Tracked 48®

£3.95 for orders £0 - £100

Royal Mail Special Delivery Guaranteed by 1pm®

Free for orders over £250

£7.95 for orders £0 - £250

Collect from store (Stamford, PE9 2BN)

Free

Overseas Shipping

Australia / NZ

£15.95 for orders £0 - £50

£18.95 for orders over £50

£20.95 for Express Shipping

Europe

£9.95 for orders £0 - £50

£12.95 for orders over £50

£14.95 for Express Shipping

USA

£15.95 for orders £0 - £50

£18.95 for orders over £50

£20.95 for Express Shipping

Returns

Although not a "Frequently asked question", thank goodness, this is covered by the terms of sale and it is important that you understand Legal cancellation rights and why they don’t apply to most of our products so we have added a link to our Terms of Sale again here.

Consumers in the United Kingdom and Europe are generally entitled by regulation to certain cancellation rights in relation to contracts concluded at a distance. However, the regulations provide that no such cancellation rights apply in relation to goods that are made to the consumer’s specifications or which are personalised – which covers the majority of our hand-crafted products.  Items that are made to order to your specification include; items made to your size, colour, metal or combination.  You acknowledge and accept that you are not entitled to cancel any order for such products made through the Site once we have started making those products. However, in relation to any non-customised or non-made to order products, you will have the cancellation rights set out in this section.

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