Delivery & Returns

Please bear in mind that delivery comes after we have handmade your order, which will take us a number of making days to complete.

UK Shipping

Royal Mail Tracked 24®

£4.95 for orders £0 - £100

Royal Mail Tracked 48®

£3.95 for orders £0 - £100

Royal Mail Special Delivery Guaranteed by 1pm®

Free for orders over £250

£7.95 for orders £0 - £250

Collect from store (Stamford, PE9 2BN)

Free

Overseas Shipping

Australia / NZ

£15.95 for orders £0 - £50

£18.95 for orders over £50

£20.95 for Express Shipping

Europe

£9.95 for orders £0 - £50

£12.95 for orders over £50

£14.95 for Express Shipping

USA

£15.95 for orders £0 - £50

£18.95 for orders over £50

£20.95 for Express Shipping

Returns

At Morgan & French, we want you to be fully informed about your rights when it comes to cancelling orders. Under UK and European regulations, consumers are generally entitled to certain cancellation rights for distance contracts. However, we want to make it clear that these cancellation rights do not apply to most of our hand-crafted products.

Items that are made to order, including those made to your size, colour, metal, or combination, are not eligible for cancellation once we have started making them. We ask that you carefully consider your order before submitting it to ensure that you are happy with your chosen specifications.

For non-customised or non-made to order products, you will have cancellation rights as set out in our terms of sale. We want to ensure that you are fully informed and satisfied with your purchase, and we're committed to providing you with high-quality, personalised products that you'll cherish for years to come.