Delivery, Collections & Returns

Please bear in mind that delivery comes after we have handmade your order, which will take us a number of making days to complete.

UK Shipping

Royal Mail 24® (Delivery aim 1-2 days from dispatch)

£5.95 for orders £0 - £100

Royal Mail 48® (Delivery aim 2-4 days from dispatch)

£4.95 for orders £0 - £100

Royal Mail Special Delivery Guaranteed by 1pm®

Free for orders over £250

£8.95 for orders £0 - £250

Collect from The Little Workshop (Stamford, PE9 2BN)

Free (opening hours here)

Collect from The Studio (Biggleswade, SG18 0JS)
Free (9:30 AM to 4:30 PM, Tuesdays and Thursdays outside of the Christmas Holidays). Once your order is ready, you will receive an email notification. This email will contain a link for you to book your collection time.

International Shipping

Please note international orders may incur local taxes and customs duties upon delivery.

Europe Zone 1

(Including Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria, and Luxembourg.)
£16.95 - Royal Mail International Tracked & Signed (3-4 days)

Europe Zone 2 (Rest of Europe)

£16.95 - Royal Mail International Tracked & Signed (3-5 days)

Rest of World

£21.95 - Royal Mail International Tracked & Signed (5-7 days)

 

Returns

At Morgan & French, we want you to be fully informed about your rights when it comes to cancelling orders. Under UK and European regulations, consumers are generally entitled to certain cancellation rights for distance contracts. However, we want to make it clear that these cancellation rights do not apply to most of our hand-crafted products.

Items that are made to order, including those made to your size, colour, metal, or combination, are not eligible for cancellation once we have started making them. We ask that you carefully consider your order before submitting it to ensure that you are happy with your chosen specifications.

For non-customised or non-made to order products, you will have cancellation rights as set out in our terms of sale. We want to ensure that you are fully informed and satisfied with your purchase, and we're committed to providing you with high-quality, personalised products that you'll cherish for years to come.