Care Info Plated and Vermeil Silver

Gold vermeil, gold plated and black rhodium plated pieces have a thin coating of precious metal electroplated onto the surface of solid silver. Vermeil carries a thicker layer of gold than standard plating, so it wears well, but as this is still a surface finish it can wear away over time. Rubbing will of course wear away plated surfaces more quickly.

Some substances in our daily lives can affect plating and cause silver to tarnish prematurely, including soap, water, hairspray, chlorine, perfume, food, latex, perspiration, heat and the natural oils on our hands. You should always remove jewellery before showering or swimming, as metals can react with shampoo, chemicals and chlorine.

Please do not use a silver jeweller's cloth or any polish on plated or vermeil pieces, as these are abrasive and will strip the plating. Wipe gently with a soft, dry, non-treated cloth instead, and store your pieces separately to avoid rubbing against other jewellery.

Never allow leather or cord to get wet. Wet leather and cord stay damp inside and deteriorate from within, which loosens the bond within the clasp and affects the strength and look of the material.

As with all jewellery, straps, links and clasps can be opened, damaged or broken if not treated with care. Please check your jewellery carefully when you receive it and contact us within 7 days if it is delivered faulty or damaged. Your jewellery is fully guaranteed for 6 months against faulty workmanship or materials, although this does not cover accidental damage, misuse or wear and tear.

If you have a problem with the plating within 3 months of purchase we will re-plate your piece free of charge. After this time we are still happy to re-plate for you as a chargeable service, so please get in touch and we will let you know what is involved.

This does not affect your statutory rights.