Turnaround Time

Each piece of Morgan & French jewellery is carefully handcrafted to order and this of course takes time to complete.

The making days for each of our designs is shown in the product description. This represents the minimum amount of our working days. Our working days are Monday to Thursday, not including bank holidays and when we are closed for Christmas. However, when we get really busy at seasonal times (Christmas, Valentine's Day, Mother's Day and Father's Day), we are also making orders on Fridays. Making days are the days needed to make your design after we have received all the needed information from you. This could be your personalisation details, fingerprint impressions, ashes, ring sizing, MP3s for Soundwave Rings or artwork for Little Picassos, or simply verifying any queries we have (such as possible spelling mistakes!).

Some of our designs can take up to four weeks to complete and others can be completed in 7 days or less, depending on the complexity and processes we need to complete. Please note that once we have begun the process of making your order you will not be able to change any personalisation details or cancel your order.

 

Busy Times of Year

We are very fortunate that our customers keep us busy all year round but we get even busier around key gifting times of year, like Christmas time, Valentine’s Day, Mother’s Day and Father’s Day. As our volume of orders increases, we will also extend the making time to cope with the extra demand. We are very good at what we do, but are mere humans and there is a limit to the amount of work we can cope with! We may need to close our order books so that we can concentrate on orders in hand.

 

Left-it-to-the-last-minute Gifts

If you’ve been meaning to order a piece of beautiful jewellery, only to realise that the Big Day has come around quickly, don’t panic. We’ve put together a collection of designs which are quicker for us to make, meaning you may still have time to order the gift that’ll throw shade on all their other presents.

 

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